Cognos How to set the default email sender to a specific value

This feature is available in: -IBM Cognos ReportNet post MR3 hotsite 1.1.510.56 or later -Cognos 8.1 post MR2 hotsite 8.1.209.92 or later -Cognos 8.4 GA (*with the application of technote 1380106 - see link below)

Set the variable 'alwaysUseDefaultSender' to 'true' under Job and Schedule Monitoring (for ReportNet) or Delivery Service (for Cognos 8). This will use the email address specified in Cognos Configuration - Notification.

Steps:

• ReportNet:
  • 1. In Cognos Connection, from the Tools menu, click Server Administration.
    2. In the Monitor tab, select the Services option.
    3. For the Job and schedule Monitoring service, click the Set properties icon.
    4. click Settings.
    5. Add an advanced setting named alwaysUseDefaultSender and set the value to true.
    6. Restart the Cognos service.
       
  
  Cognos 8.3 and lower (for 8.4, see related document below):
  • 1. In Cognos Connection, from the Tools menu, click Server Administration.
    2. For the Delivery service or Job service, click the Set properties icon.
    3. Click the Settings tab.
    4. Click Edit on the Advanced settings.
    5. Add an advanced setting named alwaysUseDefaultSender and set the value to true.
    6. Restart the Cognos service
  
  Cognos 10.x
  • 1. Within cognos Administration go to the configuration tab.
    2. navigate to the Dispatchers and Services tab on the left.
    3. click on a dispatcher to open up the services list
    4. For the Delivery service or Job service, click the Set properties icon.
    5. Click the Settings tab.
    6. Click Edit on the Advanced settings.
    7. Add an advanced setting named alwaysUseDefaultSender and set the value to true.
    8. Restart the Cognos service.